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Support
Last updated: June 7, 2026
Got a question or stuck on something? You're in the right place. Check the quick answers below; if you can't find it, we're one email away.
Quick answers
- Will my face change?
- No. Every result is checked with an identity and naturalness score so it matches your real face. The goal isn't someone else — it's you, at your best.
- Are my photos used for training?
- No. Your photos are never used to train any AI model and can be deleted at any time.
- My credits aren't showing
- Credits are granted within a few minutes of purchase. If they're missing, restart the app; if it persists, email us with your purchase receipt.
- How do I delete my account?
- Follow the “Delete account” step inside the app, or use the methods on the Account & Data Deletion page.
Reach us
If you couldn't find your answer, write to us at the email below. We usually reply within 1-2 business days. For faster help, briefly describe the issue and, if possible, include your device model and app version.
Questions? Write to us: support@vibexapp.com